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AI-generated illustrative remote call center agent wearing boom-microphone headset working at two monitors in quiet home office
SAMPLE UPDATENext step assigned
Call queue
IncomingCustomer inquiry
In progressCall notes captured
Follow-upNext step assigned
Sample workflow · Illustrative data
Illustrative photography · AI-generated

YOUR REMOTE CALL-CENTER TEAM

Build your own remote call center.
With Boogie behind your team.

Hire remote professionals from the Philippines and South America for inbound calls, outbound outreach, appointment setting, and customer support.

  • Plan the roles around your call volume.
  • Choose the people who represent your business.
  • Build with recruiting and ongoing support.
Build my call-center team

Flexible hours. One professional or a team. Scope agreed before starting.

THE ROLE, CLEARLY DEFINED

A team built around your calls.

A remote call center is a group of professionals handling business conversations from separate work locations. Boogie helps you recruit the people and coordinate their start.

This is a staffing service for your business—not a package for opening a physical call-center facility. You set the offer, customer standards, business training, and daily priorities.

01 Recruit02 Onboard03 Support
See what they can handle
THE WORK, MADE VISIBLE
Call queue
IncomingCustomer inquiry
In progressCall notes captured
Follow-upNext step assigned
Sample workflow · Illustrative data
Customer inquiry → Call notes captured → Next step assigned
An example of the work you can define with your remote professional. Your tools, permissions and process determine the final setup.

THE CLIENT EDITION

The Boogie effect.

Experiences with Boogie’s staffing support across different roles and businesses.

Illustrative roofing plans and materials

Citywide Roofing

“The Boogie team had a huge impact on our business, improving our structure, productivity, and overall performance.”
Eliya KnafoCo-founder
Read their story

Illustrative photography · Not a client portrait

Illustrative remote business meeting

FrontLight Insurance

“Boogie helped us create and execute a clear hiring game plan.”
Gary Gruen
Gary GruenFounder
Read their story

Illustrative photography · Not a client portrait

Illustrative professional at work

SimpleCare

“Boogie’s caring, knowledgeable team strengthened our marketing and outreach, delivering results beyond expectations.”
Eli Seleh, Pharm.D.SimpleCare Medical Services
Read their story

Illustrative photography · Not a client portrait

Illustrative colleague on a video call

Nexus Construction & Design

“Boogie has been a valuable partner, providing reliable assistants when needed—saving time and improving our operations and team dynamic.”
Eli AbikhzerCEO
Read their story

Illustrative photography · Not a client portrait

Illustrative finance professional at work

Chaser Capital

“Boogie helped me find the perfect overseas hire.”
Andrew GharibianCEO
Read their story

Illustrative photography · Not a client portrait

01 / 05

Explore all client stories

WHAT THE WORK LOOKS LIKE

One team. Different conversations.

Define the responsibilities before choosing the person.

01 / INBOUND

Answer the next inquiry.

Respond during agreed coverage, collect useful details, and route or book the next step.

02 / OUTBOUND

Give outreach a clear owner.

Call approved prospects or past leads, record the response, and follow the agreed contact cadence.

03 / APPOINTMENTS

Keep the calendar connected.

Qualify inquiries, arrange meetings, confirm details, and coordinate rescheduling.

04 / TEAM COORDINATION

Build structure as you grow.

Scope a team-lead role when needed, with clear handoffs, coaching responsibilities, and review routines.

Start with the team your workload needs.

One professional, several callers, or a larger team: agree the mix before recruiting. Team-lead coverage is scoped separately; it is not automatically included.

WHY HIRE WITH BOOGIE?

Your people. Backed by Boogie.

Finding someone is the beginning. We help define the role, assess the fit, and support the working relationship.

01

Recruit for your reality.

We define the skills, hours, responsibilities, and experience your brief needs.

02

See skills in action.

Relevant experience, human interviews, and practical assessments aligned with the role.

03

You choose the person.

Meet shortlisted candidates and approve your hire before they join.

04

Keep support close.

Onboarding coordination and regular check-ins with you and your talent.

BOOGIE HANDLES

Recruiting, screening, onboarding coordination, and ongoing support.

YOU LEAD

Your offer, business training, approvals, and daily priorities.

BEYOND A GOOD RÉSUMÉ

Relevant skills. A fit you can assess.

We assess candidates against your brief. Relevant scenarios and work examples help you evaluate how they think and communicate. You interview and approve your hire.

  • CommunicationListening, clear spoken English, and customer-facing judgment.
  • Relevant scenariosSample inbound or outbound conversations that reflect your business.
  • Records and handoffsAccurate notes, escalation choices, and relevant CRM experience.
  • Coverage and leadershipAvailability for your hours; management experience for team-lead roles.

ILLUSTRATIVE BRIEF · NOT CLIENT DATA

Agree the work before day one.

Need
Inbound inquiries and follow-up
Coverage
Agreed US business hours
Roles
Callers plus a scoped team lead
Client owner
Training and daily direction
Review
Quality, response time, next steps

You meet the shortlisted candidates.
You approve your hire.

FROM BRIEF TO WORKING RELATIONSHIP

A clear start. Ongoing support.

Know who owns each step.

01

Define the brief.

Agree the work, required hours, experience, tools, and budget.

02

Choose your people.

Review shortlisted candidates, interview them, and approve your hire.

03

Coordinate the start.

Boogie helps with onboarding coordination. You provide access, business training, and clear priorities.

04

Keep reviewing.

Review response times, conversation quality, handoff accuracy, and follow-up completion. Set targets around your actual call volume and customer needs.

See how hiring with Boogie works

COVERAGE THAT FITS THE WORK

Scope the work. Understand the rate.

Choose the coverage and experience that fit your business. We confirm availability and a role-specific quote before you decide.

Flexible hoursOne professionalSeveral rolesA full team

What shapes your quote?

Role mix, language needs, experience, required hours, and team-lead responsibilities shape your quote. General staffing starts from $8/hour; every position is quoted to its requirements.

Know the full scope before you choose.

Confirm staffing hours, included support, software, phone numbers, dialer, CRM, and any team-lead responsibilities. Technology and campaign costs are separate unless explicitly included.

REMOTE STAFFING STARTS FROM

$8/ hour

Final rates depend on the role, experience, and schedule.

  • Role-based recruitment and screening
  • Onboarding coordination
  • Ongoing client and talent support
Build my call-center team No long-term commitment. Scope, billing, and cancellation terms agreed before starting.

BEFORE YOU HIRE

A few things
worth knowing.

Clear answers. A better starting point.

Explore the hiring process
Can I build a team in the Philippines and South America?

Yes. We can recruit across these regions according to the skills, schedule, and language needs in your brief. Candidate availability and fit are confirmed during selection.

Is this a dedicated team or a shared answering service?

The proposed model is people recruited for agreed work and hours in your business. Confirm assignment, coverage, and any exclusivity requirements in your proposal; do not assume 24/7 or shared overflow coverage.

Can the team handle both inbound and outbound calls?

Yes, if the role scope, staffing levels, and training support both. We help define the mix and assess relevant experience before hiring.

Who manages the call center?

You provide business direction, scripts, training, and service standards. Boogie coordinates recruiting, onboarding, and ongoing support. If you need a team leader for daily supervision, we scope that role separately.

How much does a remote call center cost?

Your quote depends on headcount, roles, experience, language requirements, and working hours. Boogie’s general remote staffing starts from $8/hour; this is not an all-inclusive call-center or specialist rate.

Do I need an office or local company in either region?

This offer is for a remote team, not an office build-out. Contracting arrangements and any location-specific requirements are clarified for your engagement before starting.

LET’S FIND YOUR PERSON

Let’s define your next hire.

Tell us the work, the hours, and what a good fit looks like.

Build my call-center team

The Boogie effect

Make room
to lead.

The work does not disappear by itself.
Give it the right person.

Still on your desk

Leads waiting / unanswered customers / loose ends

What changes

The right person
owns the work.

Leads get called

An appointment setter follows up.

Customers get answers

Support has a clear owner.

Details keep moving

Admin tasks have a handoff.

Tell us what you need help with

One specialist or a team. From $8/hour; rates vary by role. No long-term commitment.