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REMOTE PROPERTY OPERATIONS ASSISTANTS

Hire a property operations assistant to keep the details moving.

Coordinate maintenance requests, vendor follow-up and updates across properties without losing the thread.

  • Log the request.
  • Coordinate vendors.
  • Keep everyone informed.
Find my specialist

You interview. You choose. We support the journey.

Illustrative property operations professional working at a desk
property operations assistants

Illustrative role imagery · Work depends on your brief.

THE ROLE

What is a property operations assistant?

A property operations VA supports the day-to-day administration behind a property portfolio. They can organize incoming requests, coordinate approved vendors and keep your team informed as work progresses.

You set spending authority, emergency escalation and final vendor decisions; the assistant works within those boundaries.

WHAT THEY HELP YOU DO

The work, made clearer.

Log the request

Capture the issue, property, urgency and next owner in your system.

Coordinate vendors

Schedule approved work, request updates and follow up on open jobs.

Keep everyone informed

Update residents or stakeholders within your approved communication rules and escalate exceptions.

WHAT A STRONG HIRE LOOKS LIKE

Start with a practical brief.

Define the work, handoffs and tools before recruiting. You choose the person who fits your team.

  • Tell us your goals: Share portfolio size, maintenance workflow, vendor rules and resident communication standards.
  • Meet your shortlist: We match your brief to candidates. You interview and approve the person you choose.
  • Build momentum: Onboard your new hire into your tools and process, with Boogie providing ongoing support.
A PRACTICAL START
01Tell us your goals
02Meet your shortlist
03Build momentum

Example plan, not a client project or promised outcome.

SCREENED FOR THE REAL WORK

Relevant skills. A clear scope.

What we assess

Experience with the tasks and tools in your brief, plus a relevant practical exercise where appropriate.

What you define

Your priorities, systems, schedule and success criteria. Agree related responsibilities separately.

THE TEAM BEHIND YOUR HIRE

The support doesn’t stop at the shortlist.

Recruiting, onboarding coordination, work reviews, and client and talent check-ins.

See how Boogie supports you

YOUR STARTING POINT

One person. Or a team.

Remote staffing starts from $8/hour. Your rate depends on role, experience and schedule. We agree scope and terms before starting.

Explore pricing and what is included

READY WHEN YOU ARE

Make property operations easier to follow.

Tell us the work you need. We’ll help define the role and the next step.

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A practical guide to your next hire

Keep property requests from getting lost.

Property operations support is most useful when every request identifies the property, issue and next owner. Define your communication, vendor coordination and escalation rules before handing over a shared inbox or maintenance queue.

A request is ready to route

Provide the property, requester, issue and relevant history. The assistant records missing information and assigns the next step using your approved process.

A vendor handoff is complete

Set the information needed for scheduling and confirmation. Keep spending authority, vendor selection and approvals with the people your business designates.

An unresolved issue is visible

Track status, promised updates and the next review date. Urgent situations should follow your escalation instructions rather than wait in a routine queue.

What to put in the brief

  • List properties, systems, vendors and recurring request types.
  • Define approval limits and urgent escalation contacts.
  • Agree on tenant or client communication and shift handoffs.

What to review together

Review unresolved requests, missed updates and inaccurate status records. Queue volume should be read alongside completed and properly escalated work.

Questions for this workload

Can the assistant handle leasing decisions?

Define coordination separately from licensed or authorized decisions. Your responsible team retains approval of terms, spending and professional advice.

Can one person support several properties?

Share request volume, complexity and coverage needs. The number of properties alone does not describe the workload.

Tell us about your workload